Latest one......

Customer that did a really low bucks system a few years back calls me last night.

His remote (Sl-9000) doesn't work since he's never replaced the batteries since day one, so he just goes to the equipment and manually turns everything on, and then uses his "trusty" cable remote (which he has replaced the batteries in. Go figure)....

Anyway, he calls me at 9pm. Asks me just how the f*** can I get this sh** to work. What motherf***ing button do I push on this lousy POS to make it work?

I told him that he could push ANY button he wanted, and he could let me know tomorrow during WORKING hours what happened......And then I hung up