Thanks for the reply. However, my husband (who is a Mech. Eng. and reckons he can fix anything!!!), unscrewed the back and the smaller motor which makes the lens unit move up and down seemed to reset itself and we put it back together and the player works again. Good job too as we have a 14 hour roadtrip next Saturday and it would of been hellish in a car with a four and five year old! Thanks.