RTI is a high end product, it is intended to be sold through distributors to custom installers who set the product up for their customers. In this way RTI keeps the integrity of their product and customer satisfaction the highest. Up to this point they do not have a dealer network available to the average consumer, if you go to RTI's site it says Dealers coming soon which says they are working on it.

I think I understand RTI's concern, this is not a product for the average consumer, most people can't program their VCR let alone this product. I believe a lot of the people on this site who understand programming can handle it, especially with the nice software that is provided with the T2's. But if your not comfortable with installing software hooking up RS232 cables and configuring the com port to work, you will end up unhappy with the T2 and RTI does not want that.
If you are not computer literate I would highly recommend seeking out a custom installer, to obtain the maximum benefit from this wonderful remote. I don’t want to create an unhappy customers either.


Bill
www.homeautomationnet.com