Can only provide our experiences..... we did go through the bad LCD phase... a little frustrating, but I have to give the folks at RTI an A Plus for taking care of our customers with very prompt exchanges, no questions asked.

We have sold quite a few of the units and have had almost no problems at all since the LCD issue. They have been very reliable overall.

Considering the capabilities of the remote and the fact that the manufacturer doesn't run off and hide, I would sure think twice before changing to another unit.

Before someone else writes it, yes, I know it can be hard to contact the factory at times. I think their business grew much faster than they anticipated, but they are reachable and we have had zero hassle getting our customers taken care of..... that is pretty valuable these days.