I'll chime in.

I've been extremely happy with my replacement. The strange thing is I did notice the problem every now and then with the new unit, but not nearly as much as before. Here's the kicker, I bought one of the templates from Proremotes and I don't think I've ever seen the problem again. I've played around with keypad screens for a couple different components and I cannot seem to replicate the problem anymore. Could it be an issue with the included template software? Has anybody else tried a different template and still have issues?