That's insane! If you have the same issue that I had, they know very well there is an problem with the software related to the touchscreen. They may not know right now how to fix it 100%, but they can make it much better (with a new OS update). You should demand a new unit that will at least make it tolerable until a permanent fix is released.

Eric Johnson told me the engineers are working on a 100% fix right now, but it will take some time to get it right.

Dino