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Original thread:
Post 1,195 made on Sunday October 22, 2006 at 19:28
Rich_Guy
Advanced Member
Joined:
Posts:
May 2006
978
On October 22, 2006 at 16:47, BigPapa said...
Still waiting for you to point it out Rich. Saying 'you
do it endlessly' is weak sauce.

Sorry Papa I don't jump at your command, you do it constantly so just read your own posts, you did it to me in the post the statement came from and that is why the comment was made.



That's funny, I thought you've been saying you don't care,
it doesn't bother you, what not. Which is it?

I don't care what you say, I get a big laugh out of most of it though.

No CI has had any problems with people saying they're
not happy, and we have acknowledged many times that it
has made some mad. But there's other behaviour folded
in with it that we/I am calling out. Many of the people
who have legitimate gripes also are incessant whiners
that can't seem to utilize a little pragmatism. Although
they have legitimate gripes, I'm going to call them incessant
whiners for the incessant whining, not because they have
legitimate gripes. Even though I've acknowledged people's
gripes and said I understood, that seems to be forgotten.
Why bother to state it at this point then?


Rich, there's no way that URC could make a change and
have all the unathorized sellers just disappear in a day.
From your perspective, how can you tell it's done noting
to prevent unauthorized sales? It sure has created a lot
of dialogue about the remotes, which might get people
to utilized AD's. Praytell how it's done the opposite.

Nothing has changed except there are a lot of angry formerly happy customers.
How has it done the opposite, I know this policy caused me to lose respect for both URC and CI's I think quite a few people feel the same, I think this gave great advertising to the great deals available else where but now buyers just need to be more careful about getting software.

Most of the complaints I've seen are from the same few
people. By far.

Wow and most of the good policy remarks come from the same people as well. Guess what the customers don't like it, the CI's do. I think URC needs to worry more about what their customers think, they have more customers than CI's. Customers are more important URC could lose the CI's and be in business if they lost the customers they are out of business. This effected almost every customer and not in a good way, that's not good for business. Some dealers now have extra put on them and they are not prepared to handle it that is not good for their business or URC's.


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