The receiver thread will answer your question, and the others will also help.
RM-AV3000/3100 NEWCOMER’S PACKAGE-WELCOME-CHECK THESE OUT (IF YOU HAVEN’T ALREADY DONE SO) AND SAVE YOURSELF SOME PROBLEMS AVOID SYSTEM CONTROL PROBLEMS HOW TO LABEL, CHANGE OR HIDE BUTTONS CHANGING BATTERIES (May not apply to RM-AV3100-time will tell)
AND IF YOU HAVE A SONY RECEIVER: CHANGING YOUR RECEIVER AND REMOTE TO AV1 (or AV2) COMMAND MODE FOR RM-AV3000 OWNER’S: REMOTE CENTRAL RM-AV3000 FORUM REVIEW