I suspect the latest Windows 10 update may have broken the link to user database for PEP 3.0.23 I am running Windows 10 Build: 19044.1586 which was updated this week.

The problem may be unrelated to the Windows update, since I haven't used the editor in awhile.

The error message reads "Pronto Data Service not running. Please re-install Pronto Edit Professional 3."

The program will eventually run, but without access to the database, I can't add new IR codes.

Has anyone else seen this? I wanted to check before reinstalling the program. I'm not sure how to back up the component IR datafiles.