I just purchased a used MX-890 which came with programming installed. I would like to copy this programming to CCP to use a a template for my new programming. When I go to communications/get from remote and select MX-980, I get an error message telling me "uploaded error, cannot connect".

Is there a way to get around this issue? I do not know if the existing programming was installed using CCP or the older software.

Any advice would be appreciated.

Thanks, Bob