Have you reduced the HDCP version of the HDMI input to '1.4' from the standard 'Auto'?
What year of TV / version of HDCP is it running?
I can see issues where an old HDCP source is connected to a new HDCP spec'd AVR + new HDCP spec'd TV.
This industry is not getting cheaper and cheaper, we're simply convincing ourselves that we have to push the cheapest option to customers. #makesonosgreatagain