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Topic:
Yamaha RX-A880 Blues, DirecTV HR24... eventually just a DEEP COLOR story
This thread has 17 replies. Displaying posts 1 through 15.
Post 1 made on Wednesday September 23, 2020 at 00:25
Ernie Gilman
Yes, That Ernie!
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Moving ahead, finally, to work out what's wrong with the RX-A880 I've got. I could exchange for another one, whenever they might be delivered... but meanwhile I find the problems interesting.

Meanwhile, I think the answer is no, but it's been a long time and I'm not sure: can an HR24 be used for playback of recorded content if it has no LNB signal?

Thanks.

This thread might turn into something very long. I hope not.


EDIT: Added DEEP COLOR to the title

Last edited by Ernie Gilman on September 25, 2020 18:17.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 2 made on Wednesday September 23, 2020 at 15:25
IRkiller
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No on the HR24. And this whole things reads like it starts in the middle of a paragraph.
how in the hell does ernie make money?
OP | Post 3 made on Wednesday September 23, 2020 at 20:04
Ernie Gilman
Yes, That Ernie!
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Sorry about that. I wanted to verify that I can't just lug the satellite receiver in to the service company to use it as a video source in pursuit of solving a problem.

I've got a Yamaha RX-A880 that came in to the disty with the last batch from Yamaha about six weeks ago. It does not perform right for me -- but... wait a minute!

I was about to say it works fine for the service guys, but when I looked carefully at the video they made of their test, I noticed they connected speakers to only the surround outputs and I don't know if the TV volumes are down. I'll add more to this as things shake out.

The problem as I've seen it is that you have to have a live HDMI device connected to HDMI OUT 2 in order to get audio on HDMI OUT 1; when you do that, you still don't just get audio and video on or off as appropriate.

For now, I'd say don't buy an RX-A880, as there might be an engineering or fabrication with mine and perhaps others. This is for my personal use so I'm trying to get it resolved as soon as possible.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 4 made on Wednesday September 23, 2020 at 21:39
IRkiller
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We've installed about 40 880's since their release. I use a 1080 at home. I think you're saying you have to install both hdmi outs for it to work properly and even then it doesn't? What happens when you hook the HR24 up and use the main (#1) hdmi out?
how in the hell does ernie make money?
Post 5 made on Thursday September 24, 2020 at 09:46
highfigh
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On September 23, 2020 at 20:04, Ernie Gilman said...
Sorry about that. I wanted to verify that I can't just lug the satellite receiver in to the service company to use it as a video source in pursuit of solving a problem.

I've got a Yamaha RX-A880 that came in to the disty with the last batch from Yamaha about six weeks ago. It does not perform right for me -- but... wait a minute!

I was about to say it works fine for the service guys, but when I looked carefully at the video they made of their test, I noticed they connected speakers to only the surround outputs and I don't know if the TV volumes are down. I'll add more to this as things shake out.

The problem as I've seen it is that you have to have a live HDMI device connected to HDMI OUT 2 in order to get audio on HDMI OUT 1; when you do that, you still don't just get audio and video on or off as appropriate.

For now, I'd say don't buy an RX-A880, as there might be an engineering or fabrication with mine and perhaps others. This is for my personal use so I'm trying to get it resolved as soon as possible.

Just because you gave no indication of whether you did or didn't, but was performing a hard reset the first thing done after unboxing this?
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 6 made on Thursday September 24, 2020 at 10:31
buzz
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Ernie,

For your initial testing, don't enable HDMI OUT 2 and don't connect anything to that output. One can sometimes get into some EDID spats with equipment connected to HDMI OUT 2.
OP | Post 7 made on Thursday September 24, 2020 at 13:33
Ernie Gilman
Yes, That Ernie!
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I love the IRKiller and Irene posts. That's some funny stuff there.

On September 24, 2020 at 10:31, buzz said...
Ernie,

For your initial testing, don't enable HDMI OUT 2 and don't connect anything to that output. One can sometimes get into some EDID spats with equipment connected to HDMI OUT 2

That's how I started. The first line of TEST 3 at the end of this post shows exactly what I got when I connected that way. I connected the HR24 to HDMI IN 2, HDMI OUT 1 to my TV, turned things on, got no sound.

I never even SAW the HDMI OUT switch button until I pushed it by mistake -- that tiny button is a stupid bit of design! Anyway, I never imagined I would EVER connect anything to HDMI OUT 2 until the exact connections you recommend did not work (by the way, AFTER I had connected some things to HDMI 2 OUT, HDMI 1 OUT worked just the same.

Yes, I initially connected the receiver without resetting it, as I could not find the instructions for that in the manual. (I later found that I should have looked for "microcomputer" in the manual.) So I did some things, most from the remote. I ended up doing a service reboot over the network.

This is important:
When I simply could not get it to work right, even after resetting, I took it to the service company recommended by Yamaha and across the street from Yamaha, who a)did a reboot, b)found no problem, and c)returned the unit to me... and I had exactly the same problem.

The problem started at the very beginning. I connected the HR24 to HDMI IN 2, and a new LG TV to HDMI OUT 1. I got no sound.

After too much time trying things out, and AFTER THEY REBOOTED at the service company:



In doing this, I just wanted to connect a device's HDMI output to HDMI 1 (or 2) and get a friggin' video and audio output from HDMI OUT 1. That's video and audio at the same time, with the audio coming from the power amps in the Yamaha. I never turned up the volume on the TV because I wasn't going to use it that way. I only started looking at HDMI OUT 2 when I saw that it affected HDMI OUT 1's outputs.

In the charts below, V1 means video from HDMI OUT 1.
A1 means audio out from the Yamaha MAIN speaker outputs. 
V2 and A2 are the same for a second TV (my $120 19" 720P Costco test TV).
x confirms "nothing" on that particular bit of output.


TEST 1: HR24 in to HDMI 1. Cycled through all combinations of HDMI OUTs 1 and 2 as shown. (A2 never comes on, which almost makes sense; I'm monitoring amp MAIN OUTs. However, the second TV never got any audio via HDMI OUT 2... I'd think you might want that for some things.)

When I select   I get V1   A1   V2   A2
HDMI OUT 1             V1   x     x     x   no audio from output 1
HDMI OUT 2             x    A1    V2   x   audio from output 1; why?
HDMI OUT off           x    A1    x     x   audio from output 1 when all are off?
HDMI OUT 1+2         V1  A1    V2   x   finally, audio and video on 1.


TEST 2: Configured as above, changing the source to a Sony RDR-GX355 VCR/DVD combo unit gives exactly the same results. Yes, that old thing has an HDMI output.

TEST 3: After doing 1 and 2. Only HDMI OUT 1 is connected to the first TV. HDMI OUT 2 is not connected to anything.

When I select    I get      V1   A1
HDMI OUT 1                   V1   x
HDMI OUT 2                   x     A1
HDMI OUT Off                 x    A1
HDMI 1+2                      V1   x
So, a simple connection to HDMI 1 Out only gives me Video OR Audio.


On this receiver, can one clear the HDMI 2 OUT EDID by rebooting? By any less drastic measure? The manual does not make this easy by using the letters "EDID" even once.

I suspect I'll be taking this unit to Yamaha themselves, though I'd LOVE to learn some secret thing about Yamahas and push the right buttons. As to the most obvious question, I'm not exchanging this for another one because nobody has them, at least not in this area.

Thanks for your suggestions and help.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 8 made on Thursday September 24, 2020 at 14:00
Fred Harding
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Clearly I am new to this. Clearly, I have no ponies in the race.

Have you tried a different hdmi source, like a Blu-ray, and does it work?
On the West Coast of Wisconsin
OP | Post 9 made on Thursday September 24, 2020 at 14:28
Ernie Gilman
Yes, That Ernie!
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Fred, you've succumbed to the length of my post.... look again at TEST 2.

I've been doing mostly commercial work for quite a while, during which time my BD Player died, so I have none now. TEST 1 used the DirecTV receiver, but I was not accepting those results without some comparison, so for TEST 2 I connected the HDMI output of an old thing made for copying VHS onto DVD. So... it has in it a DVD recorder that has an HDMI output.

Might it be that this receiver only works with newer HDMI signals? Could be but should not be.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 10 made on Thursday September 24, 2020 at 16:31
Fred Harding
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compatability should be backwards.
On the West Coast of Wisconsin
Post 11 made on Thursday September 24, 2020 at 20:15
dunnersfella
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Have you reduced the HDCP version of the HDMI input to '1.4' from the standard 'Auto'?

What year of TV / version of HDCP is it running?

I can see issues where an old HDCP source is connected to a new HDCP spec'd AVR + new HDCP spec'd TV.
This industry is not getting cheaper and cheaper, we're simply convincing ourselves that we have to push the cheapest option to customers.
#makesonosgreatagain
OP | Post 12 made on Thursday September 24, 2020 at 21:16
Ernie Gilman
Yes, That Ernie!
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When I was looking at receiver setup using the network, it showed HDMI to be at 1.4 across the board. It might have been set to "Auto," but the state was listed as 1.4. This wouldn't be one of those stupid things where "Auto" setting it to 1.4 won't work, but pushing buttons to set it to 1.4 WILL work, would it?

As Fred mentions, it should be backward compatible, so
I can see issues where an old HDCP source is connected to a new HDCP spec'd AVR + new HDCP spec'd TV.

shouldn't happen. Does it?
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 13 made on Thursday September 24, 2020 at 22:11
buzz
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I had a recent head scratcher with a Yamaha receiver where a Samsung TV said "No Signal" on all HDMI inputs, but the TV was aware when an HDMI connection was made. I also tried the cable box directly into the TV with the same result. I then tried a DVD player directly into the TV, same result. (And I swapped HDMI cables) We replaced the TV and still had "No Signal" on the Yamaha and cable box. The DVD player was OK.

I suspect that there was a lightning strike on the cable system that took out the cable box, Yamaha, and TV's HDMI signal path. I had a similar failure at another location that I know had a strike. The service center "repaired" receiver still did not work right and Yamaha dealt with that directly. This is one reason why I like Yamaha.

---

Ernie: Check to make sure that the HDMI audio input is correctly assigned. For example the ARC audio input is assigned to overlay a digital audio input. I imagine that things could get strange if HDMI audio is reassigned.
OP | Post 14 made on Friday September 25, 2020 at 11:56
Ernie Gilman
Yes, That Ernie!
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Are you suggesting that the HDMI audio input might not be correctly assigned after clearing the "microcomputer" with the power button hold type of reset?

For that matter, pushing and holding the power button is named on page 156 and again on 157 of the manual as the means of rebooting the receiver. Does this accomplish something different from the Reboot command in the network type commands?
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
OP | Post 15 made on Friday September 25, 2020 at 18:16
Ernie Gilman
Yes, That Ernie!
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30,104
D E E P   C O L O R .

After some mysterious troubleshooting* with Tony at Yamaha, he led me to see that the problem only occurred when the receiver was connected to my LGTV. I carry around a 13" TV with HDMI inputs for CCTV camera work and other monitoring, and the Yamaha receiver worked PERFECTLY with that.

So I had to look at the TV settings and turned off Deep Color. You know, just like the folks at remotecentral warn you about! It's a new TV and I had naively turned on Deep Color. It was quite a shock to turn off a detail of the way the image is shown, and then have the sound come on!




*After being on hold for about 90 minutes while they worked their way through twenty other installers on hold
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
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