On August 22, 2020 at 10:00, Anthony said...
Sorry Ernie.
But I must agree with everyone else.
Some rudimentary detective work always needs to be done first. Some answers might be found in the documentation, people in the field always have more real life experience (unless it issomething supper new) then the engineers that designed it all the way to the lowly call center tech (for larger companies) that only knows what pops up on his screen
Did I say we shouldn't do detective work before calling? I don't remember doing that. And how could a person even formulate a question without working through all details that CAN be figured out? (Besides, I contradicted myself on this issue back on the last Friday of July by posting here before calling LG.) I never did call them.