two comments that more suppliers and manufacturers need to think about when they set ridiculous annual quotas for dealers.

The quotas for for sure. The same companies that set crazy numbers to hit one year could be gone or snatched up the next, lol.

I understand and would expect there could be a pricing difference between a dealer that does 10k or 100k. But, in today's automated world, there's no reason those two dealers shouldn't get the same customer service. And for the record, all the local guys I use in town are great!