On December 5, 2018 at 11:47, Impaqt said...
I think the better question is does anyone actually have DirecTV 4k working consistently?
Multiple Clients with C61's that tell them their Projectors arent 4k... their TV's dont support 4k. and the unit wont sync with brand new TV's.
DirecTV blames the Cables. The HDBaseT, they come ut and put their own in. it still doesnt work. they swap out the Genie. They swap out the C61's.
Their 4k Sucks. their installers suck. their excuses suck. their customer service sucks.
oh how the mighty have fallen since the merger...
I have been getting a fairly steady number of calls from clients saying the PQ on some channels looks bad and are getting occasional slow channel changes combined with occasional video loss. Go out there only to find all the output resolutions checked. Uncheck all but 1080p, all is well.
Couple days later, same complaint, same issue. Have one guy that is legit mad at me about it.
Between that and their equipment getting profoundly slow, I am pretty much over Directv.