On April 13, 2018 at 10:04, diesel said...
Rep, I am one of the owners. This was always one of my biggest frustrations with them, rep would tell us one thing but do another. Never once was an on-site tech offered to us. We were one of the companies cut this last year for low volume sales, but we installed well over $100k in equipment (unfortunately for us most of it came from the internet).
Well, if you are buying most of the Crestron gear from the internet, you are not exactly a loyal client. I did quite a bit under 100K with them, and still was not cut. It may be due to the fact that they know I don't use other control systems other than URC for a single room system. And I continue to take classes to keep up with new software and changes. So I am committed to them to be my partner.