On April 14, 2018 at 12:33, MNTommyBoy said...
About the OP situation though, having worked in a corporate B2B call center for two years, there are a lot of bad reps out there. I saw dozens of reps come in go, typically in the first 90 days, but sometimes more.
at $8-11 per hour what can one expect?
I figured that once SNAP got so big and purchased - the SNAP we knew would start to fade - like most all other companies. Bottom line is now the overall performance metric - not customer experience.
Derek - I'm looking for you to add MORE insight on this common theme..and what is being done about it. When Ranger is publicly complaining about SNAP you should be listening!
