You have probably seen me write or heard me say I stay away from new product until it is out 6 months or has gone through 3 firmware updates. This was from my experience with Crestron's Adagio release in 06. We jumped on it right out of the gate before the bugs were worked out (some cases never). So I have to own some of this one myself. Hind site is 20/20 though...

But as mentioned, we were a small company and they sent up 2 engineers to work out the issues. Even the client was impressed with that kind of service.