On April 13, 2018 at 08:24, roddymcg said...
Some of us are confident in the quality of our work and are not calling because we are incompetent though. Having a fear that Crestron would look down on my work was the last of my worries when requesting their support. I would hope most of us in that end of the spectrum, hope...
There is a difference between having tech support out because you suck and having tech support out because the product sucks!
I agree, I should reword my statement to say that if you have to have TS out multiple times due to your own failures then by all rights they document that!
