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Original thread:
Post 1 made on Thursday April 12, 2018 at 16:48
oprahthehutt.
Active Member
Joined:
Posts:
December 2011
625
Watch out if you are putting a chime on the CC with the new units.

Apparently, Doorbird reboots these things every night and when they come back online they automatically close the contact. Which is just f$#cking great when that triggers the whole house audio system to play the chime.

Doorbirds fix is to send a new button kit that bypasses the circuit board. Which of coarse is back ordered and we will be into week 6 by the time we get our hands on it.

They obviously knew about the problem as they had already developed the fix. We have 2 warranty trips already on this POS and now we get to install this new button on our dime for them. Which we are doing at least 6 weeks after finding the problem, which means either disconnecting the Doorbell for 6+ weeks, or letting it wake them up every Fing night.

I have been very patient with this company. We have had multiple DOA units, multiple garbled voice units, and now this crap.

Oh and their constant firmware changes can mess with the 3rd party integration, which is the only frigging thing I use these for.

I thought the Germans where supposed to have their shit together.


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