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Original thread:
Post 31 made on Wednesday April 11, 2018 at 13:25
diesel
Senior Member
Joined:
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April 2004
1,177
On April 10, 2018 at 19:00, AVGregg said...
I can tell you from experience that if you have any issues with a Crestron product, They will send advanced tech support to the site NO CHARGE. Cant vouch for what these other companies do but I doubt you will get the product support that Crestron gives

This was never my experience with them. We had multiple times where it was, "Pay now and we'll credit your account."...then the account never gets credited and we're stuck with expenses we didn't count on. We didn't sell millions of dollars in Crestron product every year, and far too often we proposed systems that were then purchased online, so to Crestron we were nothing.


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