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Original thread:
Post 23 made on Thursday April 5, 2018 at 14:25
Ernie Gilman
Yes, That Ernie!
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December 2001
30,104
On April 4, 2018 at 15:49, Derek@SnapAV said...
We strive to have the absolute best customer service and tech support around. Losing a customer due to our service is unacceptable for us. At the very least I would like to make sure that we can improve for the future.

Does Snap have minimum annual purchase quantity minimums? If so, a very biased interpretation of that policy would be "they don't want my business."

Again, we're probably not getting the whole story.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw


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