On April 4, 2018 at 15:19, Ernie Gilman said...
Various people have said various things about Snap's customer service. One person in a recent thread at
[Link: remotecentral.com] wants to move away from using the Autonomic MMS-2A because
It would be good to get some general comments from you guys as to the quality of Snap's customer service. It would be a pity if that guy quoted above decided to quit using any particular great product if Snap's service is rarely lacking but he happened to run into someone at Snap who was having a bad day!
I have had to return one thing- a 12" sub that occasionally hummed and popped. They did advanced replacement, so the end user never even knew about it until I told them it had been replaced.
I recommended that the person writing about Autonomics speak with someone about their previous experience- I would bet he can be satisfied. Their CS is far better than many in this industry.
