Various people have said various things about Snap's customer service. One person in a recent thread at
[Link: remotecentral.com] wants to move away from using the Autonomic MMS-2A because
My experience with Snap service was not as good as [someone else's]. The bigger issue for me was being treated very unprofessionally by some Snap folks concerning my account.
It would be good to get some general comments from you guys as to the quality of Snap's customer service. It would be a pity if that guy quoted above decided to quit using any particular great product if Snap's service is rarely lacking but he happened to run into someone at Snap who was having a bad day!
