I don't feel that text is as unprofessional as one might think. It's how a whole generation communicates.

I negotiated a mortgage over text. Met the guy and spoke in person when I showed up to sign. He's the best guy I've ever dealt with. About to to re-up with him a third time.

Just finished coaching a referral through trouble shooting some "why isn't my new receiver working issues". He paid me the two hours time we texted for, which was agreed to over text, (we also face timed twice). He didn't need or want to hire me to come over and frankly he was too far for me to drive to for what he needed.

Clients text me all the time. I reply during my business hours unless I have told them I will do other wise (this trouble shooting guy was all done after hours last night but that's what I offered as it worked for our schedules).

I have no problem performing some facets of my business over text.

Craig.