Yeah, they suck. Recently went to add a car, just to realize I was still paying for an old home radio that I haven't used in years. My fault, however, to charge me $99 to stop that payment and add another vehicle is a scam! If it didn't take them an hour to explain their convoluted plans and family discounts, or if they would make it easy to make changes online, it wouldn't cost them much to make changes.

I guess when your are the satellite radio monopoly, you can do and charge whatever you want! Let's see how their attitude changes as people nix the XM radio and use their phones to stream other music sources.