Good for him. Now, have him go into the field and help people fix the problems he's responsible for. He should also come here and read the comments about these problems, which have cost us and our clients dearly. Designing a system of transmitting AV data that periodically makes the cabling obsolete is a terrible way to do business- the least they could have done is state a time frame for when new "improvements" would come out so we're not blind-sided by problems that we had hoped wouldn't occur. Because of the incompatibility between signal changes and cabling, I now have to drive three hours to replace a cable that had been working perfectly. I really don't enjoy hearing that I installed a system that doesn't work when they have their family or a room full of kids who want to watch movies, but have no video. It wouldn't be so bad if it was during the day, but hearing about it on a weekend evening is worse.