I called ATT "Tech Support" and the call ended abruptly after 50 minutes, with 45 of those minutes spent on hold. I was trying to have a new set top box authorized and I called again later, only to waste another hour anfmd finding out that the box update failed and now, I need to go back to meet with an ATT "technician".
Why can't we have nice things?
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."