On August 4, 2017 at 09:14, juliejacobson said...
By gosh, I think you've outdone yourself, even without considering that LiteTouch was a worldwide, highly revered company from 1986 on.
Customer: I spent $75k on this LiteTouch (or XYZ) system 5 years ago. A couple of keypads no longer work so I can't control those lights. What should I do?
Fins: Spend $50k to replace the whole system.
Customer: Hell no ... I'm not going through that again. I just want to replace it all with regular light switches and maybe some smart bulbs.
Fins: You can't really do that. There's no power at the switch locations. We'd have to rewire the whole home.
Customer: Well that sucks.
Fins: Well you should'nt have bought LiteTouch in the first place if you couldn't afford to replace the whole system 5 years later.
LiteTouch was never on the same level as a world company as Lutron or Legrand. I walk in any electric supply and find lutron and legrand products. Not just lighting systems. Still, you are thinking with your wallet, not the wallet of someone with 4 multi-million dollar homes and a dozen golf club memberships that run $20,000 a year each.