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Original thread:
Post 58 made on Friday August 4, 2017 at 09:14
juliejacobson
CE Pro Magazine
Joined:
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April 2003
3,032
On August 3, 2017 at 23:12, Fins said...
If a customer who's able to afford centralized lighting once, in the event that company went out of business, they can afford a conversion. Of course, it also helps to pick a solid world wide company like Lutron or Legrand (Vantage)

By gosh, I think you've outdone yourself, even without considering that LiteTouch was a worldwide, highly revered company from 1986 on.

Customer: I spent $75k on this LiteTouch (or XYZ) system 5 years ago. A couple of keypads no longer work so I can't control those lights. What should I do?

Fins: Spend $50k to replace the whole system.

Customer: Hell no ... I'm not going through that again. I just want to replace it all with regular light switches and maybe some smart bulbs.

Fins: You can't really do that. There's no power at the switch locations. We'd have to rewire the whole home.

Customer: Well that sucks.

Fins: Well you should'nt have bought LiteTouch in the first place if you couldn't afford to replace the whole system 5 years later.
"CEPro: your website sucks!" - Fins
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