Hi All,

I apologize for the inconvenience that long hold times have caused. We are experiencing technical issues with our contact center solution which has resulted in long hold times.

SnapAV understands that getting someone on the phone in a timely fashion is critical to your success. Our IT department is diligently working to resolve the issue. We are closely monitoring and hope to have the issue resolved very soon.

We value your business and thank you for your patience.

Sincerely,
Dawn Boland
VP of Customer Care
SnapAV