On May 4, 2017 at 00:01, 3PedalMINI said...
I lost a very good client due to this debacle. he has 19 zones of audio and only 3 people living in the house, therefor i did 3 connects. Before he was happier then a clam, but now with the piss poor driver he has a hard time knowing when to go back and forth between C4/Sonos. Before he "fired" me I offered to install the connects for the remaining zones at my cost and no labor to try and save the relationship but no bueno.
Don't mean to derail but... You did everything right and even went way above & beyond to please the customer, on something that was not even your fault.
That was 'not' a good customer to begin with, you just didn't know it at the time. Dude was a dick in disguise. You really didn't lose anything.
