Although I do not think the internet policing job is an easy one, it does always feel like we are being offered lip service. As you may know, if you send in a broken remote, you can get a new one back at a "repair rate", which is somewhat less than the normal dealer cost. I recently saw the Amazon price LESS than the repair rate on a certain remote that I was swapping out. Even with serial numbers, I don't suppose they provide as much diligence in hunting down transshipping dealers and distributors as we would like.