I'll do my best. My guess is you are using MX780s only, or perhaps older remotes such as MX900s. Ernie just found out there are remotes other than the MX850, so I am sure he is using the 780 only, because any of the more advanced remotes (890, 980, 1200, haven't used a 990 yet) will show me the model number I programmed in. The MX780 is the only one that does not. It does give you the codeset number as mentioned, which is all that is really needed anyway.