On January 16, 2017 at 23:40, Ernie Gilman said...
Ubiquiti products are packaged in such a way that you can't distinguish a return (for whatever reason) from a fresh one? Or... this was critical and had an imposing deadline and had not yet learned to look carefully? So sorry you had to learn this lesson.
I'm amazed at how we can be so pissed when something we know is critical and we don't check thoroughly. People return stuff. Even if it was in perfect condition, you should have known it was a return. I say this as one who has caught myself in the same condition. It's crap that I didn't check, but it's crappier that someone did this to you and crappiest that a vendor took a return and didn't AT LEAST pile it onto the B stock.
I ordered this in a rush. Outer packaging is pristine--It came in a larger carton with two Ubiquiti WAPs that are NOT defective/returns. I don't have time to open every item I receive to verify that contents are also pristine. I also don't like delivering opened/unsealed packages to clients, lest they become suspicious that I'm selling them used items.
AVAD should have caught this one...All docs were missing and power cord was sloppily bundled. Then again, I received a Tripp-Lite UPS in December that looked like it'd been dragged behind a truck for 500 miles and had a [previously affixed] "Defective/Damaged Return RMA" tag on it...
Is it really THAT difficult in the shipping department?
