On December 22, 2016 at 14:12, Fred Harding said...
I'd suggest inserting a paragraph in your contract specifying that if someone else, be it external service provider, maid, family member causes a disruption or damage to the system that it is a billable service visit.
If you want to be a nice guy, give them an invoice and zero it out.
But when the cable guy makes you go out and fix what he did, or simply reprogram a remote because of new codes, you need to get paid...
This isnt about the issue of getting paid. Not worried about that part of it. It is ridiculous that anyone would walk into a house and removed a connected device that they know nothing about. On top of that, the douche keeps lying saying the client told him to remove it.
