As far as the design goes...agreed. I hate installing these. As far as the sound, I have heard far worse. If you give them a good receiver/amp and paired with a decent sub they sound fine. Are they the best thing ever, of course not but they blow Bose away....if you didn't think so then I would highly recommend you talk your customer in to letting you go out with a decent receiver and compare before and after with them. Chances are you may get a sell out of it that the customer really appreciates.