| Post 6 made on Monday October 24, 2016 at 22:51 |
JustinG Long Time Member |
Joined:
Posts: | April 2013
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Right now I have it setup mainly so I can have trouble call history so I just manually input the ticket with their email. So when the trouble call is completed they get an email with the resolution.
I don't have a huge number of trouble calls so it works for me.
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