Yes, I use a remote integrator for Control4 and he's also able to buy from Snap, which is how I got these. I setup everything on my end and he does the programming for me remotely. He plans to call Snap about the issue, but some of the comments on here that tests of the Araknis vs Meraki, Mikrotik, Ruckus, etc are outperforming the Araknis make me want to go a different direction, so fixing the one issue with the MoCA adapter isn't my only concern. I want the best of this price range, and others seem to be better based on some replies recently. Which one is basically what I'm looking for?