What ever problems they were having was causing the units to not be able to ping whatever addresses you've put in the auto reboot config. I spent 30 minutes on the phone with snap thinking I had a bad router and every time they would get logged in the bluebolt would reboot everything. I found bluebolt was down when I tried to log in to change the auto reboot settings. Then called Panamax and they said "oh yeah, sorry, our fault"

I kind of laughed because I thought about your post the other day about the snap website and wattbox