Earlier this week I bumped into an older Harmony at a customer's house. In my opinion, this was worse than attempting to use a pile of remotes, but it did fit in a nice little box on the coffee table. At least the pile of remotes would not present endless help screens (that did not help one bit). I have no idea who programmed this. We were doing some emergency upgrades for a wedding that hopefully went well today. It was not the right time to suggest a remote upgrade.

I'm not much of an MX850 fan, but I can use them as a foot in the door. Someone in my area cranked out a ton of these, pretty much using the default configurations and I'm sure that only a few minutes of programming effort was expended. The systems are not much fun to use. We'll be called in to replace a TV or add something and I'll need to modify the program. With a little bit of rearrangement of the programming I can provide a much better user experience and capture a customer for life.