On April 24, 2015 at 17:00, Indigo said...
This particle client is one of the first client when I start in AV business. He recommend his family members, friends, even his clients to me. And those were very helfty projects.
I have done quite number of works at his old home. Now, he retired and decided to down size - bought a moderate smaller home and sold his big home.
He felt bad once I informed him what was going on and clearly he thought I installed the speakers, not the remodeler.
My rant was the remodeler who stabbed me in the back since I was the one I recommend him to do the work.
Gotcha. I would do the same as you and try to sell them on another project in that case. It's always best to take care of those clients that take care of you.