| Post 1 made on Wednesday April 22, 2015 at 17:07 |
tomciara Loyal Member |
Joined:
Posts: | May 2002
7,967 |
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Troubleshooting an MX5000 with bad volume down button. Tried to re-download client's CCP file just so I could say I tried it - hangs at 77% "Download Failed". OK, maybe the remote has a general failure. Grabbed another 5000 from the truck - hangs at 77% again.
Tried another client's MX5000 file, and another, and another. All hang at 77%. Called tech support, and emailed him my file. "It's corrupt." But I made no changes to it! Nor to any of the other client files. I can create a new file and get to 100%, but I don't want to do that with every client's 5000 file that needs a tweak.
Can anyone who has the most recent update see if they have the same problem with existing files? Current update is 3.4.0421.1.
Thanks!
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