dont be so sure :)... i actually broke it all further... i tried move the IT-100 into my server room to totally eliminate the QM-RMC and now i can not get any output from the IT-100. I used to atleast get some feedback using the laptop and a putty session, but now nothing... i also went as far as to do a hard reset on the whole panel, but still no love.

Should i remove the keypad from the system to see if that helps? Im about to purchase another IT-100 just to see if i some how broke it while removing it from the panel and walking down the stairs :?

any other suggestions would be great. I really dont want to replace the panel but with the amount of time i have spent trying to put this together, it might be cheaper.