The automation controller typically has a shorter life span than a Lutron lighting controller. No need to replace dimmers, when the HA controller craps out, and the manufacturer is switched.
I've been extraordinarily pleased with Lutron service. I've never gotten better support from a manufacturer. And, the local rep is top notch.
TB A+ Partner Believe nothing, no matter where you read it, or who said it, no matter if I have said it, unless it agrees with your own reason and your own common sense. -Buddha