When I upgraded my ID software, many of my commercial clients were programmed in 9.1.
9.3 Recovery Wizard will not pull the files from the in wall panel or the processors. According to support, this is a hit and miss deal. Does anyone have a work around other than totally rebuilding the file for each control device. Or...a copy of 9.1?

Unlike a hand held remote, you cannot pull files from a device tied to a processor and is a control system. Recovery is the only way and so far no luck.

Next time my laptop crashes, I will have the back up files on a portable drive.
Shame on me.