Quick service call this morning. "Remote stopped working" was the call for help. This was our first Pro Control 24.r/link.r combo. We replaced the remote AND the base station under warranty within a month of original install. I was expecting this to be deja vu. When I got there, nothing had power. She said she unplugged the cord for the "splitter thingy...just in case it was an electrical problem". As soon as I plugged it back it, I knew what happened. Still no power. So I reached behind the cabinet and flipped the power switch on the power strip. Boom. Everything works perfectly. She thinks her cat done it. Probably true. Or her dumb son. I can tell he has been in there futzing with stuff. Anyway, there we go.