On July 25, 2014 at 11:12, King of typos said...
Please tell me that you are joking... I just can't imagine that any "tech" would say that a simple modem needs to be installed vertically. If it had wifi built in, then I can understand. But there are many wifi routers out there, Apple's Airport Extreme for example, are designed to be laid flat.
However, I have heard some other dumb ideas from other techs. So truthfully, I'm not surprised.
KOT
It does have built-in WiFi and that's the reason they recommend this. If WiFi is disabled, it's not a problem.
Your comment about the Airport Extreme has the operative phrase- " are designed to be laid flat". The Arris has feet on one end, not on all surfaces.