On July 25, 2014 at 06:50, thecapnredfish said...
I have to ask. Why does everyone think it is the ISP is responsible for everything in a customers house to function as normal. You or someone installed all of this network gear and the ISP changed a key piece for service. Now we go back and get things the way we need them. I never expect the cable company to make sure my RTI systems, Crestron , streaming services , cameras and DVR. Service call, that's is the way it is.
The only issue here is that the cable guy didn't just change the key piece for service. If he had just swapped devices it would have been fine. But he took it one step further into cable-company-nonsense-land and moved it to a new location.
The only reason he did that is because hes lazy or doesn't know what hes doing or a combination of both. I'm surprised he didn't blast a hole out of the clients house and tack RG6 across the floor to get to the new location...and charge him for the trouble.
