On July 25, 2014 at 03:20, King of typos said...
Still, what kind of installer would install a modem at the location of a single computer. Instead of into the wifi router/network?
The lazy kind who has a support ticket that says "install new modem" so he installed it in the easiest place he could find. Like right next to the desk with the computer on it.
Fins, if the cable installer had actually installed the new modem into the network. Do you think you probably would not of received a call to go down to the client's house?
KOT
What should have happened is the homeowner should have said "hold on now monopoly cable guy...my house is more sophisticated than you are used to so i have to schedule a real technician to come and hold your hand".